Caring for patients living with Alzheimers at Pietermaritzburg Eye Hospital
Patient-centered care, the practice of caring for patients in ways that are meaningful and valuable to the individual patient, includes listening to, informing and involving patients in their care.
The unique needs of the individual, whether it be due to a physical, psychological or cognitive condition, are considered when planning for a patient, and providing care. The patient with Alzheimers, and the relative or caregiver, are carefully considered due to the dynamic nature of the condition.
What you can expect as the patient:
- An environment free from distractions and overstimulation
- To be included in all conversations
- To be listened to
- To be given time to process verbal engagement and formulate a response
- Eye contact as a sign of respect
- A bit of humour to lighten the mood
- To be treated with dignity and respect
What you can expect as the relative/ caregiver:
- A calm tranquil environment
- To be present for as much of the admission as needed
- To be able to advocate for the patient
- To be included and listened to
What you can expect from the care team
- Humanity, dignity and respect
- Engagement in one-on-one conversation
- Patience, reassurance and encouragement
- Eye contact to show respect
- To be asked direct questions so you don’t feel overwhelmed
- Listening in order to find the meaning in what you say
- Written, clear instructions and support
Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all decisions is what defines our Expert Treatment and Exceptional Care.
