Caring through COVID-19

We understand the feelings and emotions around making a choice as to whether or not to access health care. We want to reassure you that we are here to help and guide you with your decision.

With this in mind we think it would be helpful for you to know that:

• If you have been vaccinated, we would recommend you wait for three days before undergoing an eye procedure. It is not necessary to wait this period to consult with your Ophthalmologist.
• If you have been exposed to someone who has tested positive COVID-19 then the recommended 10 day quarantine period from the day of exposure is appropriate. 
• If you have any of the symptoms associated with COVID-19, please complete the recommended 14 days of isolation or have a test to confirm your status. 

However, should you be experiencing an eye emergency, you need not wait at all. Please get in touch with us telephonically and we will help and advise you as to the best way forward. 

As a specialist Day Hospital with controlled short-stay admissions and a small staff complement, we are a low-risk facility and our adapted processes are designed to keep everyone protected and safe. Please note that in addition to all the standard protocols that are in place: 

 Our Ophthalmologists protect you by:

• Allowing you to drive up to the door of the consulting room. There is no need to walk through the hospital to go to your appointment.
• Spreading the appointments out so you will not be with other people in the waiting area.

And you protect the Ophthalmologists by:

• Calling, not popping in, to make your appointment with your Ophthalmologist so they can schedule you in.
• Not coming to any appointments if you feel unwell.
• Remaining in your vehicle or outside the consulting suite until the staff call you in.

Should you then require a procedure in the Hospital, these are the additional ways we keep each other safe. 

The Hospital protects you by:

• Staying fully informed of the safest way to provide your care.
• Assisting with pre-admission requirements telephonically the day before your procedure.
• Limiting the number of people who you have contact with throughout your visit

You protect the Hospital by:

• Not coming to any appointments if you feel unwell
• Asking your support person to wait for you either in the ground level lounge or in the car, or returning at a recommended time of discharge to collect you.

Should you have any questions or require any advice, at any time,  we urge you to get in touch through any of the following platforms:

Message us via WhatsApp on our Facebook Page

Call on 033 812 2020 – this will be answered by a knowledgeable person during working hours.

The resident ophthalmologist on call is available, after hours, and can be contacted on 033 812 2300.

Email: admin@pmbeyehospital.co.za

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